Turn Customer Feedback Into Business Growth Get genuine reviews, access powerful analytics, and use real insights to improve your products, services, and bottom line.
Verified customer reviews, detailed analytics and reporting, beautiful website widgets, and professional response tools — your complete reputation management platform.
Ensure authenticity with reviews that are screened and verified, helping customers trust what they read.
Respond to reviews quickly and efficiently with tools that help you engage customers and strengthen your reputation.
Showcase your top reviews across your site with customizable widgets that highlight trust and boost customer confidence.
Track performance with real-time insights into customer sentiment, ratings trends, and review activity.
Organize your team with clear roles and permissions, ensuring consistent and trustworthy engagement across all customer reviews.
Keep your business listings accurate and easy to navigate by managing categories that help customers quickly find what you offer.
Our pricing plans are designed to be simple, transparent, and tailored to the way you work. No hidden fees, no confusing tiers—just clear options that give you exactly what you need
Free
$19
/monthly$39
/monthly$79
/monthly$190
/yearly$390
/yearly$790
/yearlyGot Questions? Find fast answers about how RateMe works, whether you're writing a review or running a business. We've made it easy.
Search for your business on RateMe using the search bar. If your business already has a listing, you'll see a "Claim this business" button on the page.
Click it and follow the verification steps. If your business isn't listed yet, you can add it yourself by clicking "Add a Business" and filling in the details. You'll then need to verify ownership before the listing goes live.
You'll need official documentation proving you own or manage the business. This usually includes business registration documents, proof of business address, or other official paperwork that confirms your connection to the business. The exact requirements depend on your business type, but we'll walk you through what's needed during the verification process.
Most business verifications are completed within 1 business days. If we need additional information or documentation from you, it might take a bit longer. We'll email you if we need anything else or once your verification is approved.
Log into your business account and go to your dashboard. You'll see all reviews left for your business. Click "Respond" beneath any review to write your response. Your response appears publicly below the customer's review. You can respond to both positive and negative reviews - it's a good way to show you're engaged with customer feedback.
No. You can't delete reviews, whether they're positive or negative. This keeps the platform honest and fair. However, you can respond to negative reviews to explain your side, apologize for problems, or offer to make things right. If a review breaks our guidelines - for example, it's fake, offensive, or based on hearsay - you can report it and we'll investigate.
If you believe a review is fake or breaks our guidelines, report it using the "Report" button beneath the review. Tell us why you think it shouldn't be published and provide any relevant information. We investigate every report. If the review genuinely violates our guidelines, we'll remove it. If it's just negative but legitimate, it stays up - but you can respond to give your side of the story.